We are constantly evaluating and implementing ways to improve patient safety.
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1(833)4-AT-HOME
Mission & Vision
Pinnacle Care aims to utilize the best resources within the community to create an optimal living environment for people facing physical and mental health challenges. We want people to thrive in their own homes as independently as possible and prevent the need for hospitalization and long-term care. We will achieve this through our wholesome, multi-disciplinary approach which takes into account the complex combination of factors that cumulatively play a role in affecting peoples’ well-being and overall health status.
Personal Touch
As a family-oriented team, Pinnacle Care takes into consideration that each of our clients are truly special in the sense that they are somebody’s son or daughter, father or mother, uncle or aunt, grandfather or grandmother, wife or husband, and so forth. We feel that each person makes a valuable contribution to our society through the different social roles they assume in their lifetime and should be treated with the respect and understanding they deserve. As such, we will go beyond the clinical aspects of our job and make an effort to truly get to know and understand our clients, their histories, and their passions in order to be able to motivate them to continue setting goals and achieving them, regardless of their conditions.
Holistic Approach
Pinnacle Care takes into account that there are many forces at play which affect an individual’s health status and quality of life. Aside from personal factors, which people have relative control over, there are socio-economic influences and class differences that makes each individual unique in the opportunities and challenges they are faced with throughout their life course. With this in mind, our team aims to give each client an individualized approach by listening carefully to their expressed needs, offering a plethora of choices when it comes to the types of care they are receiving, and providing additional information about other available resources that may benefit them.
Ensuring Satisfaction
24-Hour Communication and Monitoring
Pinnacle Care takes into consideration that effective communication is a very important aspect of an individuals’ circle-of-care. Not only is it important to provide ongoing reassurance to immediate family and decision-makers, but also to create a platform for sharing critical information about our clients with other health professionals and caregivers involved in our clients’ lives. In order to achieve this open communication with our clients, their loved ones, and other health professionals and/or caregivers, Pinnacle Care managerial staff is available 24/7 and will gladly respond to any questions or concerns you may have via phone, text, and/or email. We want you and your loved ones to feel comfortable and reassured that whoever is in our care is in “good hands” and that they are content with our service delivery. To provide this “peace of mind,” we conduct monthly evaluations with our clients to determine if they are progressing towards their goals and to encourage them to provide us with feedback about our services.
“Everything is in your power, and your power is within you.” – Janice Trachtman
We are family-oriented individuals who are passionate about offering genuine care, ongoing support, and insightful guidance to individuals and families seeking quality home-care services. Our commitment to excellence pushes us to go beyond the clinical aspects of caregiving in order to build nurturing relationships that people need and deserve.
